Privacy Policy

Introduction

quantaforgeres B.V. ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website quantaforgeres.pro or engage with our services.

This policy applies to all information collected by quantaforgeres through our website, email communications, and direct interactions. Please read this privacy policy carefully to understand our practices regarding your personal data and how we will treat it.

Data Controller Information

The data controller for your personal information is quantaforgeres B.V., a company registered in the Netherlands with:

• Registration Number: 88376124
• VAT Number: NL883761245B01
• Address: Molenweg 31, 4892 LQ Breda, North Brabant, Netherlands
• Email: privacy@quantaforgeres.pro
• Phone: +31 761967850

Data Collection

The data we collect from you may include the following categories of personal information:

Information You Provide Directly

• Contact information (name, email address, phone number, postal address)
• Company or organisation details
• Project requirements and enquiry details
• Communication preferences
• Any other information you choose to provide through our contact forms or direct communication

Information Collected Automatically

• IP address and location data
• Browser type and version
• Operating system
• Website usage data and analytics
• Pages visited and time spent on our website
• Referral sources

How We Use Your Information

We use the information we collect for the following purposes, based on legitimate business interests, contractual necessity, or your consent:

• To respond to your enquiries and provide customer service
• To provide quotes and proposals for our services
• To manage and deliver our infrastructure development and construction services
• To communicate with you about our services and company updates
• To improve our website functionality and user experience
• To analyse website usage and optimise our digital presence
• To comply with legal obligations and regulatory requirements
• To protect our rights and interests and those of our clients

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With service providers who assist us in operating our website and conducting business
• With professional advisors such as lawyers, accountants, and consultants
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety, or that of others
• In connection with a business transfer or merger

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Contact enquiries: 3 years from last contact
• Client project data: 7 years after project completion for legal and warranty purposes
• Website analytics: 26 months (Google Analytics default)
• Marketing data: Until you withdraw consent or 3 years of inactivity

After these periods, we will securely delete or anonymise your personal data unless we are required to retain it for legal or regulatory purposes.

Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have the following rights regarding your personal data:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Request transfer of your data to another service
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for processing where applicable

To exercise any of these rights, please contact us using the contact information provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure server infrastructure with encryption
• Regular security assessments and updates
• Access controls and staff training
• Secure data transmission protocols

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

As we operate primarily within the European Union, your personal data is generally processed within the EU. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the relevant supervisory authority. In the Netherlands, this is the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Governing Law

This Privacy Policy is governed by the laws of the Netherlands and the European Union. Any disputes arising from this policy shall be subject to the jurisdiction of the Dutch courts.